Risk and issue control
Controlling risks and issues are only two of the main pillars recommended within a typical controls framework for large transformation programs (both private and public sectors).
Although the terminology may vary, some departments refer to RAID logs whilst others refer to MART registers.
In essence, risks and issues (amongst others) are stacks of records structured in a tabular format that keep track of emerging themes that might affect the delivery of a project or programme.
We have in-depth experience reporting and managing the following data sets.
The C-suite and HMG Directors will always emphasise on risk and issue management
Tools for risk and issue management
Identify all sources of risks and issues, such as logs, registers, Excel files, or even pocketbook notes and contact them into a concise, normalised list.
Ensure the risks and issues identified are mutually exclusive and collectively exhaustive and verify that the correct ownership information exists and valid due dates for mitigation and follow-up actions.
Alternatively, configure an advanced Excel tracker by restricting actions that are likely to break the integrity of information as described above.
Ensure the software provides a holistic reporting capability so that the organisation can spot trends and prioritise quickly.
Choosing the right software tool to manage risks and issues is critical to the integrity and correctness of the information. In addition, it helps the senior leadership team focus efforts on making informed decisions rather than managing raw data.
Allocate responsibilities for risk and issue management
Risk and issue resolution culture
Cultivate an Agile Scrum leadership servant culture within the organisation to resolve risks and issues before escalation becomes inevitable.
Establish clear definitions for what escalation requires and organise the forums where risks and issues are invoiced for visibility and equally the escalation methods should they be needed.
If the need to escalate occurs, then ensure action owners and relevant stakeholders are sighted and aware that they must drive corrective actions.
A reliable delivery partner
In our opinion, an efficient risk and issue management organisational function provide the briefing room for senior directors, partners and ministers to lead whilst we would manage any emerging challenges.
Establish how much visibility decision-makers from the central government or the C-suite require within the daily reporting streams and provide a consistent level of information to form trust and enable them to make informed decisions.
Risk and issue reporting vs escalating
Transformation relies on improvement
Our team has extensive experience managing risks and issues in both design and delivery, in both projects and programs, in both private and public sectors.
We have an excellent understanding of the human factor and the behaviour of project management office staff and external stakeholders is risks and issues emerge and require managing.
Get in touch with our risk and issue management team and tell us your challenge so we can provide you with support and advice.